1 hour ticket response
Our team of techs is specialized in offering swift answers to all your questions. We’ll review your trouble ticket the second it’s been submitted and will get back to you with a solution to the problem within less than 60 minutes after the technical support ticket submission. In reality, our average support ticket response time is 20 minutes.
A Top–Class Tech Support Service
Each member of our help desk staff has many years of experience in the Linux shared hosting business and almost all of them have worked for us for at least five years. They are all prepared to answer all your queries in the most proficient way possible.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how you can use a specific feature, we have implemented a truly intuitive Help section in our Site Control Panel. You can browse through a huge collection of web hosting account management articles and website administration articles, have a gaze at our F.A.Q. repository or check our step–by–step video tutorials.
