Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution warranty with all of our Linux shared hosting packages, meaning that each individual help question you submit will be replied to within 1 hour maximum. Our support crew members are qualified to promptly correct any case and to ensure that you get on time advice on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any query you may have related to our solutions. We now have employees working at all times to provide instructions every time needed. Feel free to use the ticketing system or drop a message whenever you want, alternatively you can grab the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a comprehensive education base into the Control Panel so as to get practical step by step recommendations anytime. Each section of the Control Panel has its own contextual support area featuring a list of how–to posts. We have also organized video lessons to offer you a more effective visual representation of the best way to accomplish any given process.